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Terms and Condition

Pen and Paperstationery Typing and Photocopying Services to the following terms:


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1.⁠ ⁠Product Inspection & Acceptance

All customers are strongly advised to inspect the items thoroughly at the time of delivery. This includes checking:

Quantity

Model, size, color, and specifications

Physical condition of the items


Once the delivery is accepted and the delivery personnel has departed, the order shall be deemed complete and satisfactory.


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2.⁠ ⁠No Refund Policy

Due to the nature of stationery products and operational limitations:

No refunds shall be issued once the items have been delivered and accepted.

Refunds will not be entertained for reasons including but not limited to:

Change of mind

Incorrect selection by the customer

Minor variations in color, design, or packaging

Failure to check items at the time of delivery


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3.⁠ ⁠Replacement Policy (Conditional)

Replacements may be considered only if:

The item is damaged, defective, or incorrect, and

The issue is reported immediately at the time of delivery, before acceptance


Any claim raised after delivery acceptance will not be eligible for replacement.


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4.⁠ ⁠Order Accuracy & Responsibility

Customers are responsible for ensuring that:

All product details, quantities, and specifications are correct before placing the order

Delivery address and contact information are accurate


The shop shall not be liable for errors resulting from incorrect information provided by the customer.


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5.⁠ ⁠Delivery & Risk Transfer

Ownership and risk of the goods transfer to the customer upon delivery.

Delays caused by third-party couriers, force majeure, or unforeseen circumstances shall not entitle the customer to a refund.

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6.⁠ ⁠Pricing & Availability

All prices are subject to change without prior notice.

Product availability is subject to stock at the time of order confirmation.

In case of stock unavailability after payment, the shop reserves the right to offer an alternative product or credit adjustment.

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7.⁠ ⁠Limitation of Liability

The shop shall not be held responsible for:

Indirect or consequential losses

Business interruption or misuse of products

Damages arising from improper handling after delivery

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8.⁠ ⁠Amendments

The shop reserves the right to update or modify these Terms & Conditions at any time without prior notice. The latest version shall always prevail.


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9.⁠ ⁠Acceptance of Terms

By placing an order with our online stationery shop, the customer confirms that they have read, understood, and agreed to all the above Terms & Conditions.

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