Order Cancellation by Customer

• Orders may be cancelled only before dispatch.

• Once an order has been dispatched or is out for delivery, cancellation is not allowed.

• Requests for cancellation must be made immediately by contacting our support team.

Order Cancellation by Shop

We reserve the right to cancel an order if:

• The product is out of stock

• Payment is not confirmed

• Incorrect or incomplete delivery information is provided

• Unforeseen circumstances occur

In such cases, a suitable adjustment or alternative solution may be offered.